Solutions for Business

Automate long-term relationships with clients providing higher levels of service and minimizing manual time-consuming touch points (i.e. follow up emails, leaving voicemail messages).

JourneyLabs is a mobile, cloud-based Journey Management Platform that allows for creation of custom journeys that automate interactions and automatically trigger responsive actions as needed. By having the most important actions automatically escalated, staff can ensure they are focusing on the clients that need the most immediate attention.

Engage Your Customers

  • Create and schedule questionnaires with a dynamic visual questionnaire builder.
  • Identify trends in customer sentiment and respond in real-time by tailoring actions instantly.
  • Trigger alerts based on responses to immediately identify issues.
  • Allow customers to ask for assistance or provide feedback as needed.
  • Schedule reminders of upcoming events.

Build Mobile Customer Engagement Journeys with Our Zero-Code Toolbox

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Quickly capture and respond to customers in the moment of need
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Enable a confidential communication channel with your customers
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Highlight key tasks and milestones to ensure continuous engagement
Allow instant access to resources,
documents and help features
Action Flows can make the most
daunting processes manageable

Learn how you can streamline customer engagement with JourneyLabs by requesting a demo today:

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