JourneyLabs enables personalized, automated and real-time connected care through our low-cost digital engagement and communication platform tailored for the Mental Health market.

The JourneyWell Platform

Provider time is limited yet patient Journeys are continuous. At JourneyLabs, we strive to extend the reach of care teams, augment episodic treatments and enable successful patient outcomes in a timely manner. Our JourneyWell Platform guides patients through real-time, complex care Journeys that require a high level of individualization and responsiveness. We integrate data from numerous source systems and support multi-channel communication allowing for patients to receive personalized guidance when and where they need it. 

Therapist giving some advice.
Diagram regarding care providers and patients.

Care Providers

  • Enable intervention(s) and reduce costly care episodes by detecting risk in the moment.
  • Review data captured between visits to inform enhanced care planning.
  • Fuel research efforts by leveraging rich, longitudinal data sets.
  • Deliver reimbursable remote care.


  • Receive guidance on self-care treatment plans.
  • Learn from well-timed, educational and support content.
  • Stay informed through daily assessments and questionnaires.
  • Remain connected to support team through multi-channel communication.

Challenges Mental Health Patients Face

1 in 5 Americans live with some form of a mental health condition.

Suicide is the second leading cause of death in the United States.

The United States is suffering from a shortage of mental health providers.

Evolving Care Delivery Models

Rapid adoption of virtual care and mobile health solutions.

Expanded reimbursement opportunities for virtual services.

Increased consumer demand for remote engagement.

Our Approach to Digital Engagement

Our approach to digital engagement graphic.

1. Optimize

Optimize and digitize the target process and care protocol experiences.

2. Guide

Guide with insight-influenced engagement.

3. Automate

Automate course-corrections through real-time metrics such as risk, engagement and satisfaction.

4. Augment

Augment episodic treatments and connect with patients as needed.

Personalized, Automated, Real-time Connected Care

DecisionGorilla Action Flow

Partnering with Leading Organizations

U.S. Department of Veterans Affairs Logo
Hasbro Children's Hospital Logo
Butler Hospital Logo
Brown Alpert Medical School Logo