The actions, knowledge and pathways that guide customers toward an intended outcome.
Take your process, pathway or protocol…
Construct a no-code, drag-and-drop Journey using our Platform…
…Activate your Journey.
JourneyLabs solves complex business problems and creates connections.
Closing the gap within any customer Journey
The JouneyLabs platform is a Software-as-a-Service (SaaS) solution based on Microsoft Azure. We use augmented intelligence to help organizations drive, develop and deploy insight-influenced engagement.
Questionnaires, Guides & Interactive Decision Trees
With drag-and-drop ease, interactive decision trees can be designed to deliver conditional, event and time-based assessments, messages and resources.
Action Flow Engine
The automated no-code, drag-and-drop Action Flow engine can trigger custom actions, push and capture multi-media content, tasks and activities based on user responses.
Help Now Resources
Help Now provides ready-to-use and emergency resources with bi-directional private chat that allows instant communication and in-the-moment support through mobile, wearable and IoT devices.
The JourneyLabs Platform
Provides adaptive, responsive and customized solutions for healthcare, employment, academic and professional services to automatically and immeditely deliver engagement in any longitudinal relationship.
Key barriers in the customer Journey
Gaps in Engagement – Lack of Personalization – Poor Responsiveness
Increase engagement rates and improve your chances of a successful outcome with JourneyLabs
Maintain patient engagement between office visits to monitor well-being and increase appointment productivity.